Almo Office privacy

Privacy

1. Introduction

1.1 Almo Office takes your privacy concerns very seriously, and confirms to users of this site that we will not sell or rent individual user information to others and will only share information in accordance with this privacy policy. Please read the following privacy policy to understand how we use and protect the information that you provide to us.

1.2 We are registered in the United Kingdom having notified the Information Commissioner of our data uses under the UK Data Protection Act 1998 and will only use the information that we collect about you lawfully in accordance with the Act and this policy. We undertake the following measures to ensure a high level of privacy for our customers. When transacting with our company you are dealing with Almo Limited trading as Almo Office.

1.3 By registering or placing an order on this website, you consent to the collection, use and transfer of your information under the terms of this policy.

2. Your Information

2.1 Almo Office is committed to keeping customer information confidential and ensuring it is used solely for the purpose of serving you better.

2.2 In order for us to provide the best possible level of service, we need to gather certain information. When you visit, register or order products or services on Almo Office you may be asked to provide certain information about yourself including:
Your name
Email address
Mailing address
Delivery address
Credit/Debit card details
Phone number(s)
Fax number(s)

2.3 We may also collect information about your usage of our website as well as information about you from messages you post to the website and emails or letters you send to us.

2.4 In order to maintain customer service standards and to assist in staff training, we may record and monitor incoming calls.

3. Use of your Information

3.1 Your information will enable us to provide you with access to all parts of our website and to supply the goods or services you have requested. It will also enable us to bill you and to contact you where necessary concerning your orders. We will also use and analyse the information we collect so that we can administer, support, improve and develop our business.

3.2 In particular, we may use your information to contact you for your views on our services and to notify you occasionally about important changes or developments to the website or our services. Further, where you have consented, we might also use your information to let you know by email about other products and services that we offer which may be of interest to you. If you change your mind about being contacted in the future, please let us know.

4. Disclosure of your Information

4.1 The information you provide to us may be accessed by or given to third parties who act for us for the purposes set out in this policy or for other purposes approved by you. Those parties process information, fulfill and deliver orders, process credit card payments and provide support services on our behalf. We may also pass aggregate information on the usage of our website to third parties but this will not include information that can be used to identify you.

4.2 Where you have consented when providing us with your details, we may also allow other companies in our group to contact you occasionally about products and services which may be of interest to you. They may contact you by email. If you change your mind about being contacted by these companies in the future, please let us know at Contact Us or please access the “Unsubscribe” link that is available on all promotional emails.

4.3 Finally, if our business enters into a joint venture with or is sold to or merged with another business entity, your information may be disclosed to our new business partners or owners.

4.4 We do not share personally identifiable data with any other companies except as provided in this policy or permitted by law. We may provide such aggregate statistics about our sales, traffic patterns and related website information to trustworthy third parties, but these statistics will include no personally identifying information.

4.5 In order to provide you with a service, fulfil a transaction you have requested or in connection with legal process, we may share personally identifiable data with our agents (such as credit card processing companies, credit reference agencies, outside suppliers, distributors and delivery companies) and group companies, relevant authorities or otherwise for such purpose and with your permission. Where appropriate, we share user experience information or other customer level personally identifiable information with companies within our group as well as our trusted third parties, agents and business partners for the purpose of accomplishing our objectives of customer personalisation and improvement of site design and user experience.

5. What are Cookies?

5.1 Cookies are small amounts of information, which we may store on your computer’s hard drive, via a facility in your web browser. The Cookie assigns a unique identification to your computer allowing us to recognise you each time you return to the Almooffice.co.uk or Almooffice.com websites. The Cookie does not contain any personally identifying information.

5.2 Unless you have indicated your objection when disclosing your details to us, our system will issue cookies to your computer when you log onto the site. Cookies make it easier for you to log onto and use the site during future visits. They also allow us to monitor website traffic and to personalise the content of the site for you. You may set up your computer to reject cookies by following the relevant instructions, which can be found at http://www.aboutcookies.org. In that case, you may not be able to use certain features on our site. If you do not wish to receive cookies in the future, please let us know at Contact Us.

6. Security and Data Retention

6.1 We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for a reasonable period or as long as the law requires.

7. Accessing and Updating

7.1 You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please use one of the contact methods listed below in clause 9.1. We are entitled by law to charge a fee of £10 to meet our costs in providing you with details of the information we hold about you.

8. Changes to our Privacy Policy

8.1 The foregoing policies are effective for the http://www.Almooffice.co.uk and Almooffice.com websites. By using either site, you agree to the terms of this privacy policy. Almo Office reserves the right to change this policy from time to time and will update this page accordingly. By using this Site you agree to be bound by any such revisions in effect at the time of use and should therefore periodically visit this page and the Site Terms of Use page to determine the current policies applicable to users of the Site. The policies and terms described above are not intended to and do not create any contractual or other legal rights in or on behalf of any party.

9. Contact

9.1 All comments, queries and requests relating to our use of your information are welcomed and should be addressed to the data controller, and can be sent via:

(a) post to: Almo Office,16 Bermondsey Trading Estate, Rotherhithe New Road, London SE16 3LL, or
(b) email to: Contact Us